If you are an AOL user:
This is an issue reported by users of AOL 9.5.
Please try the below instructions
* While logged into AOL, click on the blue 'e' icon in the lower left-hand corner of the screen. It is located next to the Windows button (Windows 7 and Vista) or Start menu button (Windows XP, 2000, etc.). This will open a new Internet Explorer window outside of your AOL workspace.
* Log into Medent Patient Portal in the Internet Explorer window.